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About Kwentra

Built by hoteliers, for the real dynamics of hotels.

Founded in 2013 by hoteliers for hoteliers, Kwentra was created to solve a critical industry dilemma: choosing between powerful yet rigid legacy platforms and lightweight cloud tools that couldn't cover the full operational spectrum. Traditional legacy systems were expensive, complex, and poorly adapted to regional compliance, while basic cloud tools forced hoteliers to patch together fragmented third-party software. Kwentra eliminated this compromise by engineering the fastest-growing, all-in-one cloud PMS across the MENA region, embedding K-AI, your proactive operational AI assistant, directly into daily workflows to automate routine checks, flag bottlenecks, and support hotel teams on demand.

Built for the real operational dynamics of modern hotels, Kwentra combines enterprise-grade back-office control with an intuitive cloud design. Powering over 450+ hotels and 80,000+ rooms, our ecosystem unifies 800+ native features in one seamless workspace, empowering hospitality teams to cut manual data entry by up to 80%, stop profit leaks, and deliver exceptional guest experiences from check-in to checkout.

Why Kwentra

Our Vision

To combine the strength of legacy hotel systems with the efficiency of modern cloud-based technology, and deliver a comprehensive solution favored by hoteliers across the globe.

Our Mission

To make advanced property management technology accessible to hoteliers everywhere and lead the digital transformation of the hospitality industry in the MENA region.

Objectives

The principles that shape every release and every partnership.

Innovation that supports operational realities: Feature development grounded directly in real front-desk and back-of-house hotel workflows.
Technology designed for regional market needs: Native software adaptation for regional tax compliance, multi-currency ledgers, and local calendar reporting.
Accuracy through automation & smart workflows: Eliminating manual data entry errors across rooming lists, stock counts, and financial reporting.
Security & reliability for guest & business data: Enterprise-grade cloud data protection for guest profiles and multi-property ledgers.
Continuous improvement with weekly updates: Constant platform evolution delivered through weekly feature enhancements and system updates.
Scalability for growing hotel groups: Infrastructure engineered to scale seamlessly from single boutique properties to enterprise hotel chains.
Approachability through 24/7 support: Hands-on technical assistance available 24/7 from dedicated hospitality technology experts.
Our offices

On the ground, across the region.

On the ground, across the region. — Kwentra offices across the MENA region
Egypt
9 Hussein Ahmed Rashad St., Dokki, Giza
Headquarters
Saudi Arabia
Office 321, Al-Awali Center, Jabal Thawr Rd., Makkah
Regional office
United Arab Emirates
Floor 11, Al Sarab Tower, Al Maryah Island, Abu Dhabi
Regional office
Our leadership

Built by hoteliers and technologists.

Mai Shalaby
Mai Shalaby
Chief Executive Officer
LinkedIn
Ahmed Toulan
Ahmed Toulan
Chief Technology Officer
LinkedIn

Book your demo and see Kwentra in action.

One seamless system for reservations, revenue and guest experience — built for the real operational dynamics of your hotel.