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Guest Experience

Online Check-In

Arrive ready, skip the queue

Let guests complete check-in before they arrive — fast, secure and paperless, with payment and upsell opportunities built into the flow, and support for kiosks and tablets.

Online Check-In screenshot
What you get

Built to Move Registration Off the Front Desk and On to the Guest.

Online Check-In in Kwentra

Fast, secure digital check-in

Registration Done Before Arrival

Guests complete registration, ID capture and signature from their own device ahead of the stay.

Safe online payments

Deposit Settled in Advance

Deposits and prepayments are taken securely at check-in rather than at the counter.

Offer upgrades & add-ons at check-in

Upsell at the Right Moment

Present upgrades, late checkout and add-ons while the guest is already thinking about the stay.

Compatible with iPads & self-service kiosks

Works on Property Too

The same flow runs on a lobby kiosk or tablet for guests who arrive without pre-checking in.

Book your demo and see Kwentra in action.

One seamless system for reservations, revenue and guest experience — built for the real operational dynamics of your hotel.